Goodwill Adjustment Request - Late Payment Due to Unemployment / Job Loss

[CLIENT FULL NAME] [CLIENT ADDRESS LINE1] [CLIENT CITY], [CLIENT STATE] [CLIENT ZIP] DOB: [CLIENT DOB] | SSN (Last 4): [CLIENT SSN LAST4] Date: [TODAY] [RECIPIENT NAME] [RECIPIENT ADDRESS BLOCK] RE: GOODWILL CONSIDERATION REQUEST - Account #[ACCOUNT ACCOUNT NUMBER MASKED] Dear Executive Customer Care, I am writing to request a goodwill removal of late payment notations recorded on my account #[ACCOUNT ACCOUNT NUMBER MASKED] during [ACCOUNT LATE DATES]. EXPLANATION OF UNFORTUNATE HARDSHIP: During [HARDSHIP DATES], I suffered an unexpected job loss and temporary period of involuntary unemployment ([HARDSHIP REASON]). While managing basic household expenses without income, my payment on this account was regrettably delayed. I am pleased to inform you that I secured new employment, restored financial stability, brought my account completely current, and have maintained consistent on-time payments ever since. Given my long-standing loyalty to [ACCOUNT CREDITOR NAME] and my prompt resumption of on-time payments, I humbly ask if you would exercise your discretionary authority to grant a goodwill deletion of the late payment marks for [ACCOUNT LATE DATES] from my credit bureau records. Your understanding and courtesy in this matter would mean a great deal to me and my family. Sincerely, [CLIENT FULL NAME] Sent via Certified Mail, Return Receipt Requested: [LETTER CERTIFIED NUMBER]