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Original Creditors & Furnishers Billing Disputes
Generate this letterNotice of Unauthorized Charge & Card Fraud Dispute
When to use it
Use when fraudulent or unauthorized charges appear on your credit card statement.
Preview
Bracketed fields are filled in from your account when you generate it.
[CLIENT FULL NAME]
[CLIENT ADDRESS LINE1]
[CLIENT CITY], [CLIENT STATE] [CLIENT ZIP]
DOB: [CLIENT DOB] | SSN (Last 4): [CLIENT SSN LAST4]
Date: [TODAY]
[RECIPIENT NAME]
[RECIPIENT ADDRESS BLOCK]
RE: NOTICE OF UNAUTHORIZED TRANSACTION / FRAUD DISPUTE - Account #[ACCOUNT ACCOUNT NUMBER MASKED]
Dear Fraud & Billing Dispute Department,
I am writing to notify [ACCOUNT CREDITOR NAME] of an unauthorized charge appearing on my credit card statement for Account #[ACCOUNT ACCOUNT NUMBER MASKED] under 15 U.S.C. § 1643 and Regulation Z (12 CFR § 1026.13).
UNAUTHORIZED TRANSACTION DETAILS:
- Account Number: [ACCOUNT ACCOUNT NUMBER MASKED]
- Transaction Date: [VIOLATION DATE]
- Transaction Description: [VIOLATION DESCRIPTION]
- Disputed Amount: [ACCOUNT BALANCE]
I did not make, authorize, or derive any benefit from this transaction. The card was either cloned, compromised online, or fraudulently used.
Under 15 U.S.C. § 1643, a cardholder's maximum legal liability for unauthorized credit card transactions is capped at $50.00, and $0 when reported prior to subsequent unauthorized use. Please issue an immediate provisional credit, conduct a fraud investigation, cancel any compromised card numbers, and ensure no negative credit bureau reporting occurs.
Sincerely,
[CLIENT FULL NAME]
Sent via Certified Mail, Return Receipt Requested: [LETTER CERTIFIED NUMBER]
Legal basis
15 U.S.C. § 164312 CFR § 1026.1315 U.S.C. § 1666Enclose
- Copy of billing statement highlighting charge
- Fraud Affidavit / Police Report
Before you send
- Copy of billing statement showing unauthorized charge
- Police report or fraud affidavit if filed
Know this first
- Under 15 U.S.C. § 1643, consumer liability for unauthorized credit card use is capped at $50 maximum, and $0 if reported promptly.
Follow up
Allow about 30 days for a response.