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Credit Bureau Disputes Legal Action & Complaints

CFPB Regulatory Complaint Notice & Final CRA Compliance Demand

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When to use it

Use to notify a credit bureau that a formal complaint has been filed with the Consumer Financial Protection Bureau (CFPB) and state Attorney General regarding ongoing FCRA non-compliance.

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[CLIENT FULL NAME] [CLIENT ADDRESS LINE1] [CLIENT CITY], [CLIENT STATE] [CLIENT ZIP] Phone: [CLIENT PHONE] | Email: [CLIENT EMAIL] DOB: [CLIENT DOB] | SSN (last 4): XXX-XX-[CLIENT SSN LAST4] Date: [TODAY] [RECIPIENT NAME] [RECIPIENT ADDRESS BLOCK] Sent via Certified Mail, Return Receipt Requested: [LETTER CERTIFIED NUMBER] RE: NOTICE OF SIMULTANEOUS CFPB COMPLAINT FILING & FINAL DEMAND FOR COMPLIANCE — FCRA 15 U.S.C. § 1681i To Regulatory Compliance & Executive Appeals at [BUREAU NAME], I am writing to advise you that I have officially filed a regulatory complaint against [BUREAU NAME] with the Consumer Financial Protection Bureau (CFPB) and my State Attorney General's Consumer Protection Division due to persistent violations of the Fair Credit Reporting Act. CFPB Complaint Confirmation / Reference Details: [CUSTOM NOTES] NARRATIVE OF NON-COMPLIANCE: Despite receiving my certified dispute letter on [PRIOR LETTER DATE] (Certified Mail # [PRIOR LETTER CERTIFIED NUMBER]), [BUREAU NAME] failed to conduct a reasonable reinvestigation into the following unverified/inaccurate listing: Creditor Name: [ACCOUNT CREDITOR NAME] Account Number: [ACCOUNT ACCOUNT NUMBER MASKED] Response Summary Received: [PRIOR LETTER RESPONSE SUMMARY] [BUREAU NAME]'s reliance on automated e-OSCAR verification without inspecting physical documentation violates CFPB Bulletin 2013-09 and 15 U.S.C. § 1681i(a)(4). I demand that [BUREAU NAME] immediately resolve this regulatory dispute by permanently deleting the non-compliant items from my consumer file and updating the CFPB Portal case record accordingly within 15 days. Sincerely, ____________________________________ [CLIENT FULL NAME]

Legal basis

15 U.S.C. § 1681i12 U.S.C. § 5531CFPB Bulletin 2013-09

Enclose

  • Copy of CFPB Complaint Submission Acknowledgement
  • Copies of prior dispute letters and responses
  • Copy of photo ID

Before you send

  • Submit formal complaint online at consumerfinance.gov.
  • Obtain CFPB Complaint Case / Reference Number.
Know this first
  • CFPB complaints require CRAs to provide detailed written responses directly through the CFPB portal within 15 days.

Follow up

Allow about 15 days for a response.